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RETURNS & SHIPPING
Preparation time:
Your order is prepared with the utmost care and shipped within 24 to 48 business hours from our workshop in Switzerland.
Your order is prepared with the utmost care and shipped within 24 to 48 business hours from our workshop in Switzerland.
Return Policy (14 days):
Due to strict hygiene reasons (lingerie and shapewear), returns are accepted within 14 days only if the item is new, unworn, unwashed, tried on over your own underwear, and in its original intact packaging. Return shipping costs are the responsibility of the customer.
Due to strict hygiene reasons (lingerie and shapewear), returns are accepted within 14 days only if the item is new, unworn, unwashed, tried on over your own underwear, and in its original intact packaging. Return shipping costs are the responsibility of the customer.
Return address:
Please send your package by tracked shipping directly to the following address:
👉 Maison Sarx, chemin de Chantemerle 26, 1260 Nyon, Switzerland
Please send your package by tracked shipping directly to the following address:
👉 Maison Sarx, chemin de Chantemerle 26, 1260 Nyon, Switzerland